Consulting

Practice Management Consulting

Our healthcare environment has drastically changed over the last 10 years. Medical practices across the country are being burdened with declining reimbursement, payers’ reduced fee schedules, value-based reimbursement, bundling of services and large patient account receivables. We provide a comprehensive analysis of your revenue cycle management to provide solutions to improve cash flow and provide patients with an exceptional experience.

In addition, medical practices face several operational challenges, particularly in scheduling, patient flow, and revenue cycle management. To address these operational challenges, DANA’s practice management consulting services can collaborate with your organization to build a foundation for strategic growth by identifying Key Performance Indicators (KPI) and implementing improvements.

FREE ASSESSMENT

65% OF PHYSICIANS SEE DECLINING REIMBURSEMENTS AS A TOP ISSUE NEGATIVELY IMPACTING MEDICAL PRACTICES

In order to increase your profits you can increase your patient base and decrease your office overheads. DANA can help increase productivity by incorporating technology to automate processes, as well as provide customized solutions that substantially decrease overheads.

FREE ASSESSMENT

Our Process

Identify

Our healthcare environment is constantly changing. In order to navigate through these changes and remain in a financially healthy state, it is imperative to identify KPIs, analyze them, and implement necessary changes swiftly.

Analyze

DANA’s technology driven approach enables practices to analyze KPIs and respond to issues impacting their financial and operational performance. We assist the practice in gaining a new level of clarity into the workings of administrative and back office functions.

Implement

Once we evaluate the entire revenue cycle—from scheduling, eligibility verification, prior authorizations to financial resolution, we make recommendations. We will provide you with a blue print for success while using a collaborative approach to implement any changes.

Areas of Expertise

Revenue Cycle Performance Analysis

DANA will perform a thorough analysis of all aspects of your current revenue cycle management. This includes eligibility verification, prior authorizations, charge entry, payment posting, and accounts receivable workflows. Based on our findings we will suggest improvements to increase your revenues.

Process Automation

In many offices, repeatable processes such as entering patient demographic information on forms are not automated. As a result, the office uses precious labor hours to fill out forms, print and fax to the appropriate persons. Using software, DANA can help automate this process which will improve efficiency at the office as well as save on labor costs.

Process Workflows

A successful medical practice that runs like clockwork needs to have documented workflow procedures for every staff member. It is of utmost importance to invest in basic training for staff to make sure there is no loss of business due to poor service. For example, front desk staff should be properly trained in check in and check out procedures, telephone etiquette, as well as creating an exceptional experience for patients.

Productivity Reports and Analysis

We work with CEOs of medical practices to help them optimize payments to providers and manage their costs. An example is through custom software that can project revenue and predict salary trends. This way, the company will be able to anticipate expenses and minimize surprises.

Online Presence and Reputation Management

It is becoming increasingly important to have an online presence and manage your reputation. Many medical offices have not yet invested in a modern website with links to social media. In addition, responding to online reviews and managing the office brand online is paramount in attracting new patients. This is specially true for patients with PPO insurance who get to choose their provider.

What Our Clients Say

If we have any cumbersome reports, DANA finds a way to automate the process. DANA does an excellent job doing our office productivity reports. We have about 8 providers and we needed to run multiple reports to figure out their productivity and compensation. It was taking us about 10 days to complete the report on MS Excel. DANA’s software team automated this process, which gives us this report fully completed in 30 minutes. It saves a tremendous amount of time and since the software is programmatically designed, it is 100% accurate and error free. It certainly saves the practice a lot of time. We also use DANA to run reports by payer to find out reimbursement amounts for certain CPT codes. These reports are useful during negotiating contracts to find out which contracts are worth renewing or cancelling.

R Saldana, San Diego Arthritis Medical Clinic